1. Can we give approval without having an account on the Reimbursement Portal? Yes, the approver can grant approval for reimbursement requests via the portal or email. Once the employee registers your email as their approver, you will automatically receive an account creation email with your username and a temporary password. You can use your credentials to bulk approve requests in the reimbursement portal.
2. What is the deadline for approving the reimbursement requests? Reimbursement requests must be approved based on the following cutoff: Deadline: 15th of the month: Payout Date: 10th Payout Deadline: End of the month: Payout Date: 25th Payout
3. Can I reject a reimbursement request? Yes, the approver can reject a request. Once you reject the request, the employee will need to refile the request from the beginning.
4. Are we allowed to approve multiple types of reimbursement requests? Yes, however, employees are encouraged to file one reimbursement type per transaction for proper validation.
5. Are we allowed to delegate approval to another person if the original approver is on leave? No, but you can contact KMC HRBP to facilitate the approval of the reimbursement request on your behalf.
6. Why am I not receiving any notifications after approving reimbursement request? To ensure you don’t miss any updates and notifications regarding filed and approved reimbursement, please check your spam folder regularly.
7. Who should I contact if I have any questions regarding the Reimbursement Portal? If you have any questions, please coordinate with your assigned HRBP.
