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title: New Hire is Not Compliant with the Onboarding Process
description: test
---

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# New Hire is Not Compliant with the Onboarding Process

#### **A. Active Onboarding Phase: Non-compliance before the joining date.**

1. Notify TA (E2E) or CSM (CO) first before reaching out to the Client.
2. Contact the Client to address onboarding issues like non-compliance or lack of response and decide on the next steps, which may include retracting the offer (the client should remind their contract-only hires).
3. After retraction is confirmed, notify TA (E2E), CSM, CM, and HRDT.

#### **B. Hired phase (post-hire date):**

1. Track commitment dates according to the signed promissory note.
2. Send follow-up reminders via email.
3. Non-compliant employees will be directed to HR for disciplinary measures.

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