Contract Renewal

KMC’s contract renewal process is designed to ensure seamless service continuation while proactively addressing your business needs. Your Client Service Manager (CSM) will take the lead in facilitating discussions, identifying opportunities for optimization, and ensuring a smooth renewal process.

Proactive Renewal Engagement

Your CSM will initiate the renewal process by conducting a preliminary review of your current contract, service utilization, and business growth trends. A renewal notice will be sent outlining key dates and action items. Your CSM will schedule an initial check-in to discuss potential adjustments based on your company’s evolving needs.

Strategic Consultation & Future Planning

Your CSM will proactively schedule a renewal consultation to align your contract with your long-term goals. Topics may include:

• Space & Workforce Optimization: Expansion, downsizing, or transition to managed services.

• Service Enhancements: Identifying additional solutions (e.g., IT support, co-working access, or HR services) that add value to your operations.

• Operational Improvements: Discussing any challenges from the previous contract term and proposing solutions.

Agreement Finalization & Customization

Once renewal terms are agreed upon, your CSM will facilitate contract adjustments and collaborate with internal teams to draft an updated agreement. The revised contract will be shared for review with clear deadlines for feedback and signing. Your CSM will proactively follow up to address any concerns and ensure a timely renewal.

Seamless Execution & Transition

After signing, the new contract terms take effect as scheduled, with your CSM overseeing the transition to ensure:

• No service disruptions.

• Smooth implementation of any requested changes.

• Continued access to the agreed-upon workspace, services, and support.